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The project team has been working for two months, and is% done with the job. Two of your team members come to you with a conflict about how to handle the ongoing maintenance for a piece of equipment. You know that they can safely ignore the problem for a while, and you're concerned that if your project falls behind schedule before next week's stakeholder meeting, it will cause problems in the future. You tell the two team members that the problem really isn't as bad as they think it is, and if they take a few days to cool off about it you'll help them with a solution. This approach to conflict resolution is known as: A. Smoothing B. Compromise C. Forcing D. Withdrawal
Answer: AExplanation: Smoothing is minimizing the problem, and it can help cool people off while you figure out how to solve it. But it's only a temporary x, and does not really address the root cause of the conflict.
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