Job Description
Job Title: Audio Video Support Engineer
Job Type: Fulltime/Onsite
Location: Abu Dhabi
Note: this position is for our client, and they are located in Abu Dhabi
Job Responsibilities:
- Develop AV designs that meet the client's functional and budgetary requirements.
- Generate functional and connection-level drawings for audio, video, control, and communications systems.
- Create Engineering Design Packages (to include A/V control, video, audio, and networking schematics).
- Coordinate the requirements, integration, and installation of A/V control system programs.
- Support the on-site installation efforts of the team. Troubleshoot and debug AV systems.
- Experience in configuring, setting up portable AV Systems/ projectors/ White Boards and ensure functioning of all associated features.
- Experience in configuring and setting up Audio, Video and Lighting.
- Knowledge of troubleshooting technical issues, instantly pinpointing faults and remedy during an event under Audio, Video and Lighting.
- Responsible for the installation, configuration and maintenance of AV hardware and Solution & Rectify any issues
- Maintain detailed configuration of AV equipment.
- Work closely with other staff in information technology department to provide quality AV support to users
- Responsible to maintain inventory of all AV equipment that include Conference / meeting room and Auditorium AV devices.
- Ensure that the AV services meet the performance SLA targets of the IT department
- Assist in managing outsource supplier contracts and negotiations for provision of IT Services
- Manage the complete lifecycle of AV assets from acquisition to disposal of hardware in coordination with corporate procurement
- Other duties as required or assigned by management.
- Provide weekly status reports to IT operations or Unit Head
Skills
Qualification & Experience:
- Bachelor in Electronics engineering or equivalent required
- 6+ years of experience in an AV Support position
- Minimum of five years of Crestron, Extron and AMX control system experience.
- Experience conducting site surveys, designing and installing audio visual solutions.
- Experience with control systems, video-conferencing, switching hardware, audio DSP setup and calibration.
- Experience using CAD programs and Microsoft Visio.
- Knowledge of networking fundamentals such as: TCP /IP, addressing, firewalls, routers, VLANs, and VPN.
- Strong knowledge of Biamp audio systems and DSP's is also preferred.
- Extensive knowledge in the areas of mounting, wiring and maintenance of audio, video and lighting systems such as: consoles, amplifiers, AV mixers, loud speakers, digital signage, Kiosks, projectors, electronic display screens, flat panel displays, dimmers, lighting fixtures and related accessories.
- Installation of audio, acoustic, video, and lighting systems.
- Communication, customer relation skills, and the ability to work with a team.
- Thorough understanding of ITIL and Knowledge of IT Service Desk procedures.
Job Details
- Job Location
- Dubai United Arab Emirates
- Company Industry
- IT Services
- Company Type
- Unspecified
- Job Role
- Engineering
- Employment Type
- Full Time Employee
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified
Preferred Candidate
- Years of Experience
- Min: 5
- Residence Location
- United Arab Emirates
- Degree
- Bachelor's degree / higher diploma
