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Job Description

Roles & Responsibilities:


  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in the database in a comprehensible way


Skills

Preference:

  • Immediate Joiners
  • Minimum 2 years’ experience in relevant field
  • Ability to multi-task, set priorities and manage time effectively

 Qualifications:

  • Any Bachelor’s Degree
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices

Benefits:

  • Visa
  • Insurance


Job Details

Job Location
Dubai United Arab Emirates
Company Industry
Recruitment & Employee Placement Agency
Company Type
Employer (Private Sector)
Job Role
Customer Service and Call Center
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Years of Experience
Min: 2
Degree
Bachelor's degree / higher diploma
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TASC Outsourcing
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TASC Outsourcing was established in November 2007 by Mahesh Shahdadpuri, an engineer and management graduate with a passion for excellence and penchant for HR. Mahesh began his career in software consulting (the acronym TASC is derived from Talent Asset Software & Consulting), and his rich experience in the vertical helped shape TASC Outsourcing as a people-centric business driven by cutting edge systems. TASC is one of the fastest growing contract staffing companies in the UAE. Key differentiators such as diligence, integrity, transparency and pioneering spirit continue to position TASC as a forerunner in every endeavor.

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