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Customer Service Executive

21 days ago 2024/06/25
$1,500 - $2,000
1-2 years of experience

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Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Cater to client queries by providing accurate data using appropriate communication channels.
  • Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Interact with the senior management to understand updated organizational policies and new products.
  • Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

  • Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
  • Familiarity with CRM systems and practices.
  • Strong phone handling skills and active listening.
  • Excellent communication and presentation skills.
  • Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
  • Excellent computer skills.

Job Details

Job Location
Dubai United Arab Emirates
Company Industry
Accounting
Company Type
Unspecified
Job Role
Customer Service and Call Center
Employment Type
Full Time Employee
Monthly Salary Range
$1,500 - $2,000
Number of Vacancies
1

Preferred Candidate

Years of Experience
Min: 1 Max: 2
Degree
High school or equivalent
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