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Customer Service Representative

12 days ago 2024/06/20
$500 - $1,000
2-4 years of experience

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Job Description

  • Answering customers calls and fulfilling their maintenance requests
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
  • Scheduling jobs with different teams of Operations
  • Collaborate with the technical team to solve ongoing issues with a product or service.

Job Details

Job Location
Dubai United Arab Emirates
Company Industry
Construction & Building; Facilities & Property Management; Technical Maintenance & Repair
Company Type
Employer (Private Sector)
Job Role
Customer Service and Call Center
Employment Type
Full Time Employee
Monthly Salary Range
$500 - $1,000
Number of Vacancies
1

Preferred Candidate

Years of Experience
Min: 2 Max: 4
Residence Location
Dubai,United Arab Emirates
Nationality
Bangladesh; Pakistan; Philippines; Sri Lanka
Degree
Certification / diploma
Age
Min: 20 Max: 30

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