Our client based in Abu Dhabi is looking for a Hospitality Supervisor for its firm. The ideal candidate must have UAE experience to handle the executive client services.
Oversee day-to-day operations, coordinating with all support staff to ensure smooth functioning.
· Train support staff in accordance with hospitality protocols, ensuring high standards of service delivery.
· Maintain strong customer relations, fostering positive experiences for both employee and guests.
· Prioritize employee & guest satisfaction by promptly addressing concerns and ensuring exceptional service.
· Monitor service quality and uphold company standards.
· Manage inventory and supplies, ensuring adequate quantities and quality for daily operations.
· Evaluate support staff performance and engagement, providing feedback and recognition.
· Prepare financial reports based on operational activities and expenses.
· Handle employee & guest complaints professionally and promptly, resolving issues to satisfaction.
· Lead and motivate support staff team, taking ownership of all activities and encouraging a collaborative work environment.
· Enhance employee& guest satisfaction through extraordinary service delivery.
· Conduct inventory management checks to optimize stock levels and minimize waste.
· Manage the supply chain, tracking inventory and ordering essential supplies for smooth operations.
·
Experience no less than five years in hotels, VIP companies or hospitality companies
· Excellent supervision skills
· Excellent communication skills
· Excellent Microsoft office knowledge ( Excel , PowerPoint…)
· Excellent knowledge in reporting
· Presentable
With "The Right Person for the Right Job" as its enduring motto, First Select has been at the vanguard of the recruitment industry in the UAE for over four decades. As an allied universal company under the G4S umbrella, it has remained a stalwart provider of premier HR solutions to a wide array of companies and government entities since its inception in 1983. First Select's comprehensive HR solutions encompass the entire spectrum of recruitment services, seamlessly extending into HR operations, and proficiently managing payroll. Moreover, First Select Employment Services stands as a fully compliant entity, holding coveted On Demand Labour Supply (ODLS) licenses in both Dubai and Abu Dhabi, attesting to its commitment to legal and regulatory standards in the Emirates.
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