Role Purpose:
To support IKEA FOOD in driving Swedish Food Market sales through effective selling and merchandising skills in a fast, friendly and efficient way, thus strengthening the IKEA store’s position as the best home furnishing store in the local market.
Key Role Specific Accoutabilities:
• Implement and monitor SFM Activities in the Store Commercial Calendar.
• Ensure that all SFM articles are merchandised and presented according to IKEA standards and is properly labelled and price
• Ensure that Swedish Food Market is ready before the store opens.
• Conduct monthly stock take and facilitate inventory control of all Swedish Food Market articles around IKEA FOOD and the IKEA store
• Ensure that guidelines on Swedish Food Market operation and commercial growth review is adhered to
• Ensure that all operational checklists is done as scheduled and required action plan is implemented and followed-up in a timely manner.
• Contribute to an environment where the IKEA culture is strong and living reality embraces the diversity of co-workers and customers
• Make use of available resources to educate self on IKEA FOOD products, services and sales strategies
• Ensure excellent service at all times through the use of efficient service and cashiering methods.
• Provides a positive shopping experience through a high level of customer service standard and cleanliness within the area
• Represent IKEA brand at the required level & maintain store standards to the required level to provide customers with a positive shopping experience in the store
Person Specific:
Education:
High School/Trade School Graduate.
Minimum Experience and Knowledge:
3 years in similar role in retail or F&B.
Job-Specific/Technical Skills required to complete the tasks:
• Strategic Planning and Analytical Skills
• Communication skills.
• Problem solving skills
• Previous service environment experience, ideally sales or hospitality - Minimum of 2 years.
• Secondary Degree
• Must have an interest and knowledge of culinary or food service industry
• Must have a strong customer focus
• Must have the ability to work in a high-volume, fast-paced, and constantly changing retail environment
• Must have multitasking capabilities
• Must be able to speak and understand English
Behavioural Competencies :
• Customer Focused
• Individual Accountability
• Continuous Improvement
• Personal Leadership
• Team Work
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.
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