Operations Manager

We are looking for an Operations Manager to join our dynamic team and drive the success of the restaurants. As the Operations Manager, you will be responsible for overseeing the day-to-day operations of our coffee outlets, ensuring they run smoothly and efficiently. If you have a knack for leadership, a love for coffee, and a drive for excellence, we want to hear from you!

Responsibilities:

• Lead and manage the operations of our coffee chain to achieve company goals.
• Develop and implement business plans and strategies in alignment with national objectives.
• Drive traffic and enhance profitability through effective management of resources.
• Set financial targets and develop strategies to achieve them, in collaboration with management.
• Monitor performance metrics and take proactive measures to address deviations.
• Initiate and analyze projects to improve efficiency and customer experience.
• Ensure compliance with food safety regulations and company policies.
• Communicate and promote company goals and objectives within the organization.
• Supervise and support the implementation of pricing strategies.
• Analyze market trends and competitor activities to stay ahead in the industry.
• Provide leadership and mentorship to the operations team, fostering a culture of growth and development.