Job Summary
Job Responsibilities 1
Job Knowledge & Skills
Proficiency in hotel management software and reservation systems to effectively manage bookings, room assignments, and guest information.
Excellent interpersonal and communication skills to interact with guests, staff, and management in a professional and courteous manner.
Strong organizational abilities to prioritize tasks, manage time efficiently, and ensure smooth operations in a fast-paced environment.
Knowledge of hospitality industry standards, including check-in/check-out procedures, guest service protocols, and privacy regulations.
Leadership qualities to motivate and support reception staff, delegate responsibilities, and maintain a positive work environment.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience
Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus
Competencies
Accountability
Collaboration
Guest Relations L2
Hotel Management Standards and Procedures L2
Hotel Marketing L2
Issues Management L2
Leadership
Quality
Reservation Management L2
Resilience
Education
Bachelor's Degree in Hospitality or any related field
Power International Holding (PIH) is a diversified business conglomerate, grouped into 5 main sectors: General Contracting, Agro-Food Industries, Real Estate Development, Lifestyle (Hospitality, Entertainment & Catering) and General Services. To ensure the sustainability and success of each businesses within the various sectors, we are committed to providing every entity with the tools and resources together with the central functional support to enable development and growth. We work in specialization, to ensure that each business strives to achieve the organization’s objectives and goals. Grouping is done through focus and trade excellence of organization leaders who proactively work together in multi-disciplinary groups, ensuring that each business thrives and flourishes.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.