Overview of the role:
The Head of Operations in a finance, leasing, and subscription business is responsible for strategically overseeing and optimizing day-to-day operations to drive efficiency and ensure the achievement of business objectives. This role involves developing operational strategies, streamlining processes, and implementing best practices to enhance overall efficiency and reduce costs. The Head of Operations also plays a crucial role in ensuring compliance with industry regulations and internal policies, managing operational risks, and integrating technology solutions for improved performance. Collaboration with cross-functional teams, leadership development, and a focus on customer satisfaction are key aspects of this role. Additionally, the Head of Operations contributes to financial management by effectively managing budgets and identifying cost-saving opportunities. Overall, this position is instrumental in fostering a positive and innovative work environment while supporting the organization's success in the finance, leasing, and subscription sectors.
This role will manage; Fleet operations (fleeting, de-fleeting, registering cars), Call centre operations, Finance and insurance loan originations to banks.
What you will do:
Required skills to be successful:
About the team:
Working in a fast-paced and diverse environment.
What equips you for the role:
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.