Projects Training & Change Management Expert

General Description of Role and Responsibilities:

• Training Program Development:

1. Develop training strategies, plans, and curricula tailored to the needs of project teams and stakeholders involved in water and wastewater projects.
2. Design and deliver training materials, modules, and resources, including e-learning courses, workshops, and job aids, to enhance project management skills and competencies.

• Training Delivery:

1. Conduct training sessions, workshops, and presentations to educate project team members and stakeholders on project management methodologies, tools, and processes.
2. Facilitate interactive and engaging training sessions to promote knowledge transfer, skill acquisition, and competency development among participants.

• Change Management:

1. Lead change management initiatives to drive awareness, understanding, and acceptance of project-related changes within the organization.
2. Develop change management plans, communication strategies, and stakeholder engagement tactics to support the adoption of new processes, systems, and behaviors.

• Performance Support:

1. Provide ongoing support and guidance to project teams and stakeholders through coaching, mentoring, and knowledge-sharing activities.
2. Develop and maintain a repository of training resources, FAQs, and user guides to serve as a central hub for project-related information and support.

• Evaluation and Feedback:

1. Evaluate the effectiveness of training programs and change management interventions through feedback mechanisms, surveys, and performance metrics.
2. Analyze training outcomes and identify areas for improvement to enhance the quality and impact of training initiatives continuously.

• Collaboration and Coordination:

1. Collaborate with project managers, subject matter experts, and training stakeholders to align training objectives with project goals and priorities.
2. Coordinate with internal and external training providers, vendors, and consultants to leverage expertise and resources for training delivery and content development.