· Achieve the Revenue Target:
o Drive the growth online by escalating and actively eliminating the offline sales activities
o Achieve the monthly and annual revenue target that is set by managing the growth drivers (active clients (acquisition, registered but not ordering, inactive, blocked & churned), basket size and frequency)
o By understanding the business needs, the account executive acts as an advisor to help the client navigate through the available products and solutions on our market place.
o Through proper account management (understanding the business drivers) ensures the assigned business account is achieving the set monthly budget.
o Constantly identifies the clients changing business needs (opportunities), and matches this with the best available solutions.
o Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending bottom and top line improvements.
o Identifies, escalates and advices the stakeholders on the necessary product improvements or new products so as to remain current on industry trends, market activities, and ahead of the competitors.
o Timely records and analyzes the reports from the established systems.
o Contributes to team effort by accomplishing the set targets
· Achieve the Collection Target:
o Achieves the collection target set by ensuring the clients in the portfolio are adhering to the established credit policies of the company
· Achieve the Margin Target:
1. Sales and Marketing Expertise: Understanding of sales strategies, marketing techniques, and customer acquisition methods to drive online growth and achieve revenue targets.
2. Account Management: Ability to manage client accounts effectively, including onboarding new clients, identifying their needs, and providing ongoing support and guidance.
3. Business Acumen: A strong understanding of business principles, including financial management, budgeting, and forecasting, to ensure clients are achieving their set budgets and margin targets.
4. Communication Skills: Excellent communication skills, both verbal and written, to effectively liaise with clients, stakeholders, and team members, as well as to provide guidance and recommendations.
5. Analytical Skills: Ability to analyze data and reports to identify trends, opportunities, and areas for improvement, enabling informed decision-making and strategic planning.
6. Problem-Solving Ability: Capacity to identify issues or challenges and develop effective solutions, whether it's addressing client needs, improving processes, or enhancing product offerings.
7. Negotiation Skills: Proficiency in negotiation techniques to manage client expectations, resolve conflicts, and secure agreements that align with company objectives.
8. Market Awareness: Stay updated on industry trends, market activities, and competitor strategies to provide valuable insights and recommendations for product improvements or new offerings.
9. Time Management and Prioritization: Strong organizational skills to manage multiple tasks, prioritize activities, and meet deadlines efficiently, ensuring both revenue and collection targets are achieved.
10. Adaptability and Flexibility: Ability to adapt to changing business needs, market dynamics, and client requirements, while remaining flexible in approach and willing to learn new skills or technologies.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.