· Achieve the Revenue Target:
o Drive the growth online by escalating and actively eliminating the offline sales activities
o Achieve the monthly and annual revenue target that is set by managing the growth drivers (active clients (acquisition, registered but not ordering, inactive, blocked & churned), basket size and frequency)
o By understanding the business needs, the account executive acts as an advisor to help the client navigate through the available products and solutions on our market place.
o Through proper account management (understanding the business drivers) ensures the assigned business account is achieving the set monthly budget.
o Constantly identifies the clients changing business needs (opportunities), and matches this with the best available solutions.
o Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending bottom and top line improvements.
o Identifies, escalates and advices the stakeholders on the necessary product improvements or new products so as to remain current on industry trends, market activities, and ahead of the competitors.
o Timely records and analyzes the reports from the established systems.
o Contributes to team effort by accomplishing the set targets
· Achieve the Collection Target:
o Achieves the collection target set by ensuring the clients in the portfolio are adhering to the established credit policies of the company
· Achieve the Margin Target:
1. Sales and Marketing Expertise: Understanding of sales strategies, marketing techniques, and customer acquisition methods to drive online growth and achieve revenue targets.
2. Account Management: Ability to manage client accounts effectively, including onboarding new clients, identifying their needs, and providing ongoing support and guidance.
3. Business Acumen: A strong understanding of business principles, including financial management, budgeting, and forecasting, to ensure clients are achieving their set budgets and margin targets.
4. Communication Skills: Excellent communication skills, both verbal and written, to effectively liaise with clients, stakeholders, and team members, as well as to provide guidance and recommendations.
5. Analytical Skills: Ability to analyze data and reports to identify trends, opportunities, and areas for improvement, enabling informed decision-making and strategic planning.
6. Problem-Solving Ability: Capacity to identify issues or challenges and develop effective solutions, whether it's addressing client needs, improving processes, or enhancing product offerings.
7. Negotiation Skills: Proficiency in negotiation techniques to manage client expectations, resolve conflicts, and secure agreements that align with company objectives.
8. Market Awareness: Stay updated on industry trends, market activities, and competitor strategies to provide valuable insights and recommendations for product improvements or new offerings.
9. Time Management and Prioritization: Strong organizational skills to manage multiple tasks, prioritize activities, and meet deadlines efficiently, ensuring both revenue and collection targets are achieved.
10. Adaptability and Flexibility: Ability to adapt to changing business needs, market dynamics, and client requirements, while remaining flexible in approach and willing to learn new skills or technologies.
Let our experts design a Professional CV for you.
