Regular - Data Quality/Billing Analyst
Data Quality/Billing Analyst
ref :578944 | 16 Apr 2024
apply before : 15 Jul 2024
CityStars, Cairo, Égypte - Egypt
about the role
The Data Quality/Billing Analyst within the SITA Business Unit is responsible for ensuring that all aspects of the Order-To-Bill process are followed so that each service delivered to a SITA customer, or to SITA internally, is billed correctly by Orange Business. This responsibility is designed to guarantee that the billing provided to SITA fully meets SITA’s expectations and protects Orange Business revenue.
Responsibilities:
Investigate and correct all billing rejected for payment by SITA to ensure that wrongful billing is credited and the source of error is corrected. When investigation reveals rejection is unwarranted, responsible to provide thorough and adequate explanation to SITA to ensure reversal of rejection. Act as liaison between Billing, Ordering and Global Delivery and Operations and other teams as needed, to ensure timely and accurate data flow from ordering tools to operational configurations to billing repositories. Act as liaison between the SITA Business Unit and the Orange Ordering Service Desk to ensure orders are submitted and billed in a timely manner. Prepare various monthly reports for purposes of trend analysis with regard to Ordering billing, and Inventory and rejected invoices. Ad hoc duties to be determined as they arise in line with the Purpose of the role.
about you
Bachelor’s degree 3 years telecom experience Excellent skill level in Excel and proficiency in manipulating large data sets Strong numerical and analytical skills and attention to detail High level of computer literacy Experience in Customer Service/Customer Care Ability to work independently, using analytical ability Fluent in English, both spoken and written Professional and diplomatic attitude
Role requires:
Working independently Achieving results within a defined timeframe Prioritisation High level computer literacy Working with large volumes of data Strong numerical skills Understanding relevant internal processes and tools
additional information
contract
Regular
Only your skills matter
Regardless of your age, gender, origin, religion, sexual orientation, neuroatypia, disability or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company: don't hesitate to tell us about your specific needs.
Similar offers
Orange Business
Orange Group
91% of our employees are proud to work for Orange
87% recommend Orange as a good place to work
4,21/5 is the candidate experience in France, in the category of companies with over 1,000 employees
Since 2011, Orange has GEEIS (Gender Equality European & International Standard) certification in some twenty countries
