· Ability to download code from server to dev machines and fix code run time issues within SLA.
· Able to sort the issue observed into Functional and Infra category and liaise with respective teams.
· Should be able to work directly with Development team, infra team and Client SPOC.
· General understanding of various IT security concepts as they relate to production environment.
· Able to develop enhancements in identified processes.
· Configuring RPA processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
· Supporting existing processes and implementing change requirements as part of a structured change control process.
· Adhere to technology related standards, policies and procedures such as standardization framework, coding standards.
· Ensure technology framework is followed as per guidelines for all automation enhancement opportunities across business units and operations.
· Prepare complexity assessment for all processes.
· Prepare project plan for each automation enhancement opportunity.
· Create / Maintain reusable component for all processes.
· Prepare Weekly status review for Management review.
· Prepare technical help card for Business stakeholders.
· Work closely with IT-PMO for inputs / approvals throughout automation life cycle.
Good communication skills.
Fluent in English.
Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the Telecoms, Utilities, Oil & Gas, Transportation and other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 800 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Nairobi, Dar-es-Salaam and Abuja, allowing us to service an ever-increasing client base in over 40 countries.
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