Job Description
Lead, Business Development-(2400003140)Job:Retail BankingPrimary Location:Asia-India-ChandigarhSchedule:Full-timeEmployee Status:PermanentPosting Date:12/Mar/2024, 7:22:08 AMUnposting Date:OngoingThe Role Responsibilities
- To deliver MOM sales Budget under Lap and BIL with tele sale team
- Drive team to reduce TAT by reducing errors & bringing in process efficiencies
- Ensure Proper Conduct, Nil Mis-selling, Sales Complaints, Sales Error, & Potential Inappropriate Sales (PIS) on a consistent month on month basis
- Ensure that strict controls are in place to monitor sourcing for all products as per policy/program guidelines
- To ensure there are NIL instances for Fraud Risk Management (FRM) & SQ Sampling
- Contribute significantly to the Bank's CSR initiatives
Responsibilities
Be compliance and adhere team performance
Strategy
- Drive the right sales culture and practices
- Operational quality – manage sales controllable error, rejection, approval rate, TAT etc.
- Continuous sales improvement effort, through active engagement with Product, Credit & Operations
- Manage customer experience & NIL Customer Complaints
Business
- Deliver budgeted sales target and increase sales productivity
- Segment focus, customer focus needs-based selling
- Deepen customer relationship penetration through multi-product selling or bundles around anchor product
- Drive and monitor area sales strategy, create sales opportunities, evaluate effectiveness
Processes
- Being measured against Governance and Operational Risk review result of responsible sales units
- Ensure no adverse findings in internal / external audit, governance and compliance review
- To comply with all applicable money laundering prevention procedures and, in particular, report any suspicious activity to the Unit Money Laundering Prevention Officer and line manager
People & Talent
- The Right Coach
- Engage every team member and build strong team work
- Effective performance / scorecard / vintage mix management within budget, discipline in performance management
- Identify and groom potential sales leaders
- Upgrade people management skill constantly
- Manage Attrition of Sales force
Risk Management
- Discipline in HR and training related matters, Ope
Job Details
- Job Location
- India
- Company Industry
- Other Business Support Services
- Company Type
- Unspecified
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified