Bayt.com
https://bayt.page.link/v1TUmrkCw1dqRip19
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Job Description

  • Understand the demand of consumers to provide timely service and solutions.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

  • Adept in using customer relationship management software to offer the best client services.
  • Adept in addressing client questions through effective telephonic conversation.
  • Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Proficient in operating the latest versions of appropriate CRM software and Office Suite.

Job Details

Job Location
Al Kuwait Kuwait
Company Industry
Sports & Outdoor Activities
Company Type
Employer (Private Sector)
Job Role
Customer Service and Call Center
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1
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PROCAPITA Management Consulting logo
PROCAPITA Management Consulting
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PROCAPITA is a regional consulting firm which has been established with the objective to provide exceptional HR advisory services to organizations in the private & public sectors, and NGOs. PROCAPITA operates in three key business areas - HR Advisory, Recruitment Advisory and HR Applications. We collaborate with our clients as their “Partner of Choice”, providing internal support, addressing challenges and achieving practical solutions. We develop our clients capabilities and leadership at every opportunity.

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