Job Summary
To manage shifts while upholding standards, product quality and cleanliness, resolve complaints concerning quality and service
Job Responsibilities
To Create new menu for hot or cold beverages
To serve hot or cold beverages
To manage the overall workflow
To ensure positive guest service in all areas
To investigate and resolve complaints quality and service
To ensure positive guest service in all areas
Job Knowledge & Skills
• Ability to work under pressureAbility to complete multiple duties at one timeEfficient & flexibleKnowledge about local coffee preferencesPleasant customer serviceCommunication skills
• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience
Minimum 2-3 years of total experience
2 years of (industry/Departmental) experience
1 year in GCC
Competencies
Collaboration
Accountability
Resilience
Quality
Leadership
Beverages L1
Inventory Management L1
Food Safety and Sanitation L1
Product and Service Knowledge L1
Adminstrative Services L1
Education
High School Diploma
Power International Holding (PIH) is a diversified business conglomerate, grouped into 5 main sectors: General Contracting, Agro-Food Industries, Real Estate Development, Lifestyle (Hospitality, Entertainment & Catering) and General Services. To ensure the sustainability and success of each businesses within the various sectors, we are committed to providing every entity with the tools and resources together with the central functional support to enable development and growth. We work in specialization, to ensure that each business strives to achieve the organization’s objectives and goals. Grouping is done through focus and trade excellence of organization leaders who proactively work together in multi-disciplinary groups, ensuring that each business thrives and flourishes.
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