Market Head Barista

Market Head Barista - Saudi Arabia

Job Purpose:

The Market Head Barista will support the efficient running with strict compliance of the SOPs of the bar operations that ensures the highest standard of beverage quality, presentation, and service standards that aims to delight and exceed guest expectations.

Key Accountabilities:

Service and Operations

• Supports strict implementation of the beverage SOP and brand standards.
• Conducts monthly Bar Audits in all locations.
• Oversees the quality and consistency of the beverages.
• Oversees all set ups, mise en place, daily checklists, (ensuring coffee machinery equipment is functioning and calibrated) in daily basis.
• Oversees desserts, pastry and bakery products are fresh and displayed as per the Standard.
• Monitors cleaning duties as per cleaning schedules and instructions as required.
• Ensure all SOEs are clean, odour free and in best condition.
• Adheres and implement all other service standards and procedures (Manuals / SOP, HACCP)

 Inventory, Administration and Technical

• To operate an effective and accurate administration process to maintain and ensure smooth bar operations and high-quality standards within the framework of the budget.
• Assists par levels for the bar items and continuously monitors and adjust to business needs to maximise profit.
• Assists in SOP creation, shelf life, and system recipes.
• Provides technical assistance and expertise related to beverage equipment, including troubleshooting, maintenance, and training of colleagues.
• Ensures optimal functionality and quality standards for coffee extraction and other beverage preparation.
• Detects and reports to Maintenance Department for any technical error and malfunctions of other bar equipment. 
• Accountable for beverage quality and conducts regular line checks to ensure standards of merchandising, stocking, rotating, and storing bar products.

Brand Standards

• To act as a brand ambassador inside and outside of work.
• Working to uphold quality and pride in their work, themselves, and their Café.
• Maintains the presentation and effectiveness of the café and bar by proactively ensuring it is clean and organised.
• To ensure Brand Standards and Beverage SOPs implemented by the Beverage Manager are strictly followed in the operation.
• To set good example on hygiene, food and beverage handling.
• To be the central point with the Beverage Manager for “anything” related to Bar Operations.
• Adheres to grooming guidelines.

Team Support

• To support in the training of new team members as required and undertake any Barista trainings provided by training department and the Beverage Manager.

Health and Safety

• Responsible for the health, safety and welfare of all guests, colleagues, and self at all the times.
• With no exception will strictly comply with all hygiene, sanitation and food safety guidelines as laid out by the Company, in line with local Country Laws, and regulations.

Qualification and Licenses requirement:

• High School Certificates/Diploma
• Occupational Health Card