Communication Manager

OVERVIEW

Position

Communication Manager

Job Code

Reports to

Business Director

Direct Reports

 Sr. Manager

Division

Business Management

Sector

Regional Projects

Role Purpose

We are seeking an experienced Communications Manager to support the NEOM’s sector communications function. You will be responsible for creating and implementing integrated marketing and communications strategies for external and internal audiences. This includes understanding the desired customer experience, developing engaging content for multiple channels, supporting community outreach and engagement, organizing customer/employee events and managing employee communication activities You will have at least 8+ years’ experience in communications for a large, dynamic and decentralized organization, or experience in account management in an agency.

KEY ACCOUNTABILITIES & ACTIVITIES

Key Responsibilities

• Work collaboratively to strategically plan, develop and execute marketing campaigns to market NEOM diverse products and services while reinforcing our brand attributes and differentiators.
• Research, develop, execute, manage, and measure the effectiveness of integrated marketing campaigns and communications to support business strategies for both internal and external audiences (including customers, industry partners, vendors, community stakeholders, industry associations, etc.).
• Responsible for overall development and maintenance of website including page updates, new page development, blogs, case studies and other resources.
• Proficient in social media engagement via Facebook, LinkedIn and Twitter.
• Create compelling, informative and audience-centric marketing and communications materials including: briefs, corporate profiles, key messages, executive speaking notes, customer presentations,
• brochures, videos, photo library, advertising copy, and digital and print content.
• Oversee hiring and managing of contractors (designers, writers, editors and other creative staff) to

assist in the creation of internal and external communications tools.

• Identify and coordinate participation in industry trade shows and events.
• Monitor market trends and research consumer markets and competitors' activities to aid in the

development of marketing campaigns and inspire the development of high-quality creative assets.

• Manage internal communication programming and messaging.
• Offering guidance to Junior Communications Specialists and other team members on communications strategies.
• Contribute to the design and implementation of NEOM’s sector communications objectives and goals by providing innovative communications content.
• Develop, implement and update Communications Division operational plans and oversee their implementation to take part in the realization of the envisioned future of NEOM.
• Collaborate with relevant NEOM staff members, stakeholders and leaders to identify required projects and initiatives that support the achievement of NEOM’s strategic communications vision.
• Ensure cross function and department alignment for all communication activities.
• Plan, edit and write content for a variety of internal and external communications mediums.
• Supervise communication projects to guarantee all content is publication-ready.
• Take lead on monitoring and reporting of assigned sectors and regions.
• Ensure communications messages are consistent across all mediums and for different departments of the organization.
• Monitoring of the NEOM Media inbox.

BACKGROUND, SKILLS & QUALIFICATIONS

Knowledge, Skills  and Experience

•     Client servicing and stakeholder management

• Exceptional project management skills, collaborative team player able to support multiple business priorities and tight deadlines

•     Manage multiple tasks, events and activities

•     Create and deliver presentations to support planning for communications

       initiatives

•     Develop coordinated schedules and plans for communication initiatives

•     Understanding of the local and regional media landscape / journalist contacts.

•     Good messaging and editorial skills

•     Strong communication skills for expressing ideas to external and internal

       stakeholders

Qualifications

• Bachelor’s degree in Communications, Marketing, Journalism, Public Relations or related field
• 8+ years of experience in communications