Opportunity description
Aramex is offering a in Saudi Arabia: IT Executive.
Duties & responsibilities
- Install, configure, and troubleshoot computer hardware, operating systems, and applications.
- Join devices to the company domain (aramex.com).
- Monitor and maintain the health and performance of computer systems and networks.
- Diagnose and resolve hardware or software faults.
- Replace faulty hardware components as needed.
- Provide technical support to staff and clients, including troubleshooting issues and offering step-by-step guidance.
- Manage printing servers, shared file servers, and DHCP servers.
- Set up new user accounts, manage profiles, and handle password issues.
- Create and manage email accounts.
- Respond to technical support requests within established timeframes.
- Work diligently to resolve issues until completion (or escalate appropriately).
- Build strong working relationships with internal and external stakeholders, including software developers.
- Implement the latest software security patches and updates.
- Monitor local server health and network connectivity for all branches within the station.
- Manage local SQL servers (where applicable).
- Maintain an annual inventory of all IT assets (hardware and software).
- Collaborate with the IT team to achieve departmental goals.
- Continuously develop and improve your technical skills.
- Implement departmental strategies to support IT station goals.
- Participate in the implementation of new IT systems.
- Identify IT requirements for inclusion in the IT budget.
Saudi Nationality degree in computer science, software engineering, IT or a related field We welcome fresh graduates, and experience in IT role is a plus IT-related certifications or diplomas is a plus Excellent communication and interpersonal skills Proficiency in programming language is a plus In-depth knowledge of and trouble shooting experience with Windows and office applications
Job location
Saudi Arabia (Jeddah)
