Role Purpose:
The L&D Manager diagnoses learning needs, identifies appropriate solutions and develops strategic learning plans and frameworks to facilitate the achievement of business goals in partnership with our clients and internal stakeholders.
Key Role Specific Accoutabilities:
Training initiatives:
Business solutions:
Consulting:
Communication:
Reports:
Projects:
Person Specific:
Education:
• A bachelors degree and/or relevant Training certificates
Minimum Experience and Knowledge:
• Fluent written and spoken English
• Curriculum design experience
• Knowledge of Competency standards
• A wide range of assessment design and delivery knowledge
• Program facilitation experience
• A high level of computer literacy
• Experience of blended learning
• Business operations, project management and Customer Service experience would be a distinct advantage
• Extensive Sales experience, Relationship Management experience, project management, Customer Service & Sales
Job-Specific Skills:
• High level of analysis & problem solving
• Consulting skills
• Curriculum design
• Assessment methodologies
• Project Management skills
• Analytical skills
• Excellent ability to design and facilitate a variety of creative learning interventions which bring lasting value.
• Deep knowledge of current training practices and methodologies.
• Proven ability to deliver competently to senior /board level delegates.
• Proactive thinking and problem solving skills.
• Proven ability to run projects within time, cost and quality constraints.
• Comprehensive knowledge and deep understanding of current leadership and management development techniques.
• Experience in design across a whole range of programmes.
• Experience in proposal design and client pitching.
• First class communication skills.
• Ability to multitask.
• Ability to work under tight timelines.
• First class relationship management skills.
• IT skills- across major tools- Word/Excel/PowerPoint/Outlook.
• Coaching/mentoring skills.
• Commercial acumen and hunger for business success.
• Behaviour in line with our values at all times.
• Self starter and efficient time manager.
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.
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