Warehouse Supervisor

Job Purpose:

To supervise warehouse operations based on global warehousing standards. Responsible for warehouse resource planning, WH Helpers / Pickers / Checkers, Forklift Operators performance and KPI monitoring, Warehouse shift operation and Order Fulfilment to Boutiques / Cafes / B2B / Export / Franchise

Key Accountabilities:

Operations

• Ensure proper food safety practices are maintained by following all policies and procedures of company
• Direct the operations of the assigned work team to achieve prescribed objectives
• Conduct shift meetings and other departments meetings to Plan work schedules
• Assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads
• Conduct staff meetings to relay general information or to address specific topics, such as safety, people issues etc.
• Daily Attendance monitoring, reporting absenteeism and overtime recording
• Collaborate with team members and managers to solve work-related problems
• Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, order fulfilment or inspection results
• Incoming shipments - arrange offloading, Pallet stickers, shrink wrap, recording shipment arrival details, quality check (expiry, batch no. and damage), discrepancy report, GRN
• To ensure the stock inventory is managed in the respective storage zones and bins, conduct stock cycle count regularly
• Delivery Note, Transfer of stock, manual invoices, sample, issuing as per authorization and updating the system
• Accountability of physical Stock and periodic cycle counts of entire warehouse
• To arrange for picking, checking, and packing of all the transfer request from Boutiques/ Cafes/Franchise/B2B/Horeca/Jomara etc
• Monitoring order picking output and ensures picking, checking, packing is completed on time
• To coordinate with transport for vehicles as per the requirement for delivery
• Allocating, checking, and monitoring the delivery loading accuracy of the vehicles for dispatch
• To arrange for returns, spoilage and damages, expiry, near expiry, slow, non-moving stocks, updating the same and reporting
• Near Expiry stock status reporting to concerned on monthly basis

Health and safety

• Assure safe working environment and immediately fix any violation to safety regulations
• Warehouse maintenance and Housekeeping across the warehouse.
• Maintaining temperature logs and warehouse housekeeping
• Ensure compliance of all Quality, Safety requirements as per legal requirements and company policy.
• Maintains a neat and tidy working environment, free from aisle obstruction, minimizing working hazards and potential risks.
• Responsible for the safety of all team members, reporting all incidents and accidents immediately to line managers.
• Exposure to varying temperature storage areas, Frozen, Chiller, Ambient and dry temperatures. Which is from -18 degrees to + 40 and above in summer.
• Perform physical activities that require considerable use of arms and legs and moving the whole body, such as lifting, balancing, reaching, stooping, and the manual handling of a wide variety of different materials.

People Excellence (internal/external customer engagement and relationship management):

• To create an environment which is a great place to work for you and your colleagues through your dedication, enthusiasm, sharing of knowledge, honesty and desire to support others.
• To display excellent standards in all you do and inspire others to do the same, and that you operate within legislative/regulatory and company policies and procedures.
• To display confidence, self-belief and openness to new ideas, adapting and embracing challenges and opportunities with a determination to excel.
• Continuously develop own skills by attending all required training courses and maintaining an up to date knowledge of products, services, systems and work processes.