Student/Trainee Affairs Coordinator

Skills

• Plan and implement comprehensive orientation programs for new students, ensuring a smooth transition into the College environment.
• Support the organisation of career fairs, student clubs, activities, and events that promote networking, leadership, and personal development.
• Collaborate with Departments to facilitate academic workshops, study groups, and tutoring services to enhance students' learning outcomes.
• Monitor academic progress and identify students who may need additional support, referring them to appropriate resources.
• Collaborate with counselling and health services to promote students' physical, mental, and emotional well-being.
• Serve as a point of contact for students facing challenges or concerns, advocating on their behalf and connecting them with appropriate support services.
• Address student grievances in accordance with institutional policies and procedures.
• Maintain accurate and up-to-date records of student interactions, services provided, and outcomes achieved.
• Generate reports and assessments as required to evaluate the effectiveness of student services initiatives.
• Stay informed about trends and best practices in student services, education, and student engagement through ongoing professional development.
• Participate in relevant training and workshops to enhance skills and knowledge.

Qualifications

• Diploma in Business or Administrative specialisation from a recognised education institution or equivalent in a relevant subject area. Degree in relevant subject area is desirable.
• English language qualification at IELTS 5.0 or CEFR A2/B1. IELTS 6.5 or CEFR C1/B2 is desirable.
• Evidence of continuing professional development relevant to the post.

Experience

• Minimum 3 years of student services or related experience.
• Providing student support
• Prior experience in KSA or the GCC is preferred.

Skills, Knowledge and Competencies

• Administration and organisational (Operational)
• Verbal and written communication skills in Arabic and English.
• Risk Assessment
• Quality Assurance and continuous improvement
• Student Affairs services (Counselling, Career development, support, Student wellbeing)
• Student Engagement
• Customer services
• Proficiency in using student information systems and relevant software applications.
• Administration of data
• IT literate in Microsoft Office Suite (Word, Excel, PowerPoint)