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Do you think the price of a product affects customer satisfaction?

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Question added by Ola Qtaishat , Training Officer , Bank Of Jordan
Date Posted: 2016/09/29

No.  Give the best solution for your targeted customer and he will pay also hundred of thousand dollar. 

 

Take care I used two terms:

- best solution

- targeted customers

 

Sample:

do you think  a rich guy (targeted customer) would not be satisfied of its FERRARI,LAMBORGHINI (best solution) because it cost 200.000 Eur ! 

 

Raf

Robert Chahine
by Robert Chahine , Construction Director - Resident Engineer , SNC-Lavalin

The price of a product becomes an issue of customer satisfaction when such product doesn't meet our expectation, no matter if expensive or not.

Sami Abdul Hamid Alhamadah
by Sami Abdul Hamid Alhamadah , Senior Business Analyst , Industrial Instrumentation & Control Systems LTD.

Well it depends really. customers doesnt  need to pay more in order to get satisfied.Customer satisfaction emerges from the value that a product or service will deliver and not by price. for example, I may have a critical problem and solving this would mean purchasing a very expensive product so my course to action will be to purchasing this said product. it will remove my problem and ill be more than satisfied

Actually I can say yes or no it on the quality of the goods and the value. You have to be able to convince your customers to see the quality of the product and the value. In other hand demand state that the higher the price the higher the customer demand depend on the season for example during winter the demand of jacket is high in demand and if the quality is good the price can effect the customers. In order hand the higher the price the lower the customer demand for example during summer you increase the price of jacket no matter the quality of the jacket it will effect the customers and it will cost the fall of your turn over

sajjad ali durrani
by sajjad ali durrani , Account officer , Peshawar health care (pvt) Ltd.

High price of Product Does not effect the loyal Costumer to product  but it will effect the common customer they can change their preference toward other product with lower price that 

substitute high price product 

 

Haytham Mukhtar
by Haytham Mukhtar , Customer care manager , Sudatel telecommunication company

No I didn't think that the price is an element of customers satisfaction The customers need to be treated well ,beyond their expectations the service should be The most important thing for me that the afte sales services After that customers will pay willingly the price what ever is it In some communities the high or law price is a matter of prestage what ever it did not satisfy the customer unless it match his layer of prestage

Carlo Piraino
by Carlo Piraino , Interim Chief Nursing Officer and Director of Patient Care Services , Mid Valley Hospital

I think the cost of the product is directly linked to the perceived value of the service or product they are purchasing.  I personally would rather pay 25% more knowing I have purchased something of higher value then something cheap. Of course it also depends on what I consider cheap and valuable.  I may buy no-name paper towels but only buy Helmans Mayonnaise because I only like that brand.  I will not buy 9.99 shoes but will buy  a 2 dollar winter cap.  It is all in perceived value and THAT is why the PR departments make all of the big bucks

Ibrahim Ghawanmeh
by Ibrahim Ghawanmeh , Freelance (Management Consultancy) , Management Consultancy

This is will depend on which type of customers we are serving. If they are blue color, then yes. But if the customers educated then no. Customers are becoming smarter shoppers. In today’s market, Customer Leadership could be the best competitive advantage for any company who is looking to a head.

Adnan Sardar
by Adnan Sardar , Assistant Director (Technical) , Local Government, KPK

High price doesn't always mean the product would be of the desired quality or function. For instance, when I plan a party, I go for disposable cups rather than cups made of glass which are more expensive and are not fit for my requirement. The important question is: "does the product fulfill your requirement?"

Awwab Ahmed
by Awwab Ahmed , Web-Developer, Graphic-Designer. , Conobio

To my View, It depends on quality of the product, if i had purchased a cloth for more money with a good quality I'm satisfied. if it has poor quality with high prize, not only myself everyone will get unsatisfied. 

Zaman Bashir
by Zaman Bashir , Regional Supply Chain Manager , Hyva

I think it is the other way around, customer always relates satisfaction with what is paid.

Ultimately if the desired need is fulfilled it is accepted else it will bring negative results.

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