Is anyone applying Knowledge Management to their marketing and customer service teams? Any tips?

Yes most of people apply in time carry out business activities

yes the customer services and marketing management satisfaction 

Yes, marketing management and customers satisfaction

A knowledge management system can help us track which questions salespeople ask the most, which pieces of content they access the most often, and which types of activities your top salespeople perform that produce the best results. It will help develop customer relationships and develop our daily sales; Knowledge Management is the key to success.

One should be ready to learn from others

knowledge management is the basic key of marketing,one should have clear knowledge about how to deliver then you can increase your market.

Incentives and motivation of your employees.

Customers are there most important people in establishing business and is our duty as company to satisfy their demands ,loyalty and respect.

A customer or client is always right. A customer is the life of a business and should be treated like royalty. An employee should at all times humble himself/herself towards a customer/client. An employee should go the extra mile to satisfy a customer.

As Knowledge is the thing that never ends, by taking experience we get the better knowledge whatever we want

YES BECAUSE KNOWLEDGE HELPS A SALES PROVIDER PROVIDE GOOD AND QUALITY SERVICE TO CUSTOMERS