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Don’t Take It Personally, Never Argue Back, Kill Them with Kindness, Be Patient, relieve Your Stress,
The best way to deal with an angry customer would be to: 1. smile (there's nothing that a smile cannot fix), 2. know the reason for their discontentment, 3. find a s ... See More
Best way to deal with an angry customer would be to smile then to know the reason for their discontentment and to find a solution for his/her problem, and maybe to give h ... See More
Approach with a greeting and a light smile because a big smile might provoke him, offer him to have a seat and ask him if he'd like to drink something. Let him expla ... See More
First MUST tell him / her one start word i am here to solve your case and here is my mobile to grandue that i will solve you case , then ask him / her for any drink to ma ... See More
Approach the guest with a BIG SMILE. Listen and acknowledge-it should take time to hear the issue completely BEFORE determining what should be done ..Apologize,rectify t ... See More
I say, Approach him with a smile, Take Ownership , Offer him a seat and refreshments , Build rapport , Think how do you want to be served if you were in his position.Empa ... See More
You welcome home; sit him down, ask if he wants anything, then try to help.
I happened to be one person working but am peeved possible to wean him nervousness answering politely and smiling which I think is the strongest point of communication wi ... See More