Call center agent with Fintech experience requiredManage inbound and outbound calls in a timely manner.Analyze client requirements and offer the best possible solution or information.Keep the customer
As a Call Center Team Leader, you will be ... customers.Oversee a team of call center agents, ensuring they meet performance ... latest protocols and guidelines.Utilize call center
Job Description We're looking for talented individuals to join our team as Call Center Agents in Dubai and Abu Dhabi, UAE. Position: Call Center Agent (Banking Sector) Number of Positions:
Manager- Contact Center (Emirati only) Full-time Sub ... , occupancy rate of available time, call duration, wrap up time and ... during an escalation by an agent ▪ Ensure operational