Bayt.com
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Job Description

  • Call center agent with Fintech experience required
  • Manage inbound and outbound calls in a timely manner.
  • Analyze client requirements and offer the best possible solution or information.
  • Keep the customer interested in the features and utility of a product through effective telephonic communication.
  • Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.

Skills

  • Expertise in working as a call center professional in a professional agency
  • Fintech experience must required
  • Adept in handling different functions of the telephone along with fluent spoken skills.
  • A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
  • Proficient in using modern communication tools and software for facilitating formal routine processes.
  • Refined communication skills with an ability to persuade customers.
  • Ready to adapt and elevate existing skills based on improvement feedback.

Job Details

Job Location
Dubai United Arab Emirates
Company Industry
Telecommunications
Company Type
Employer (Private Sector)
Job Role
Customer Service and Call Center
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Residence Location
United Arab Emirates
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First Select Employment Services
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With "The Right Person for the Right Job" as its enduring motto, First Select has been at the vanguard of the recruitment industry in the UAE for over four decades. As an allied universal company under the G4S umbrella, it has remained a stalwart provider of premier HR solutions to a wide array of companies and government entities since its inception in 1983. First Select's comprehensive HR solutions encompass the entire spectrum of recruitment services, seamlessly extending into HR operations, and proficiently managing payroll. Moreover, First Select Employment Services stands as a fully compliant entity, holding coveted On Demand Labour Supply (ODLS) licenses in both Dubai and Abu Dhabi, attesting to its commitment to legal and regulatory standards in the Emirates.

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