Do you have a passion for creating unforgettable experiences for others? If so, we invite you to embark on a career journey like no other at InterContinental Hotels Group (IHG®)
InterContinental Residences Business Bay & Crowne Plaza Business Bay are nestled in the heart of Dubai's bustling business district, providing a sanctuary of tranquility amidst the city's vibrant landmarks. Located just a short distance from the outstanding Dubai Mall and the awe-inspiring Burj Khalifa, both hotels strive to provide the epitome of luxury and lifestyle filled with elegance and sophistication.
With the combination of 456 meticulously designed rooms, each offering unparalleled comfort and style, guests will be immersed in a world of grandeur. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join the pre-opening team as Food & Beverage Assistant and let us help you create a career journey like no other.
As a professional in your role, your responsibilities and essential job functions will include but are not limited to:
- Assist in the setup and preparation of the all-day dining area, ensuring cleanliness and organization.
- Take and serve orders, deliver food and beverages to guests with attention to detail and presentation.
- Clear and reset tables efficiently, maintaining a clean and welcoming dining environment.
- Collaborate with the kitchen and other staff to ensure smooth service and guest satisfaction.
- Handle in-room dining orders, including order processing, packaging, and timely delivery to guest rooms.
- Provide attentive and courteous service to guests ordering food and beverages for in-room consumption.
- Coordinate with kitchen staff to ensure accurate and timely preparation of IRD orders.
- Process payment for in-room dining orders and maintain accurate records.
- Greet and welcome guests in a friendly manner, addressing inquiries and providing information about menus.
- Anticipate guest needs and ensure a positive dining experience in both all-day dining and IRD.
- Manage cash transactions, including processing payments, providing change, and maintaining accurate records.
- Adhere to cash-handling procedures and always ensure the security of cash.
- Maintain cleanliness and hygiene standards in all areas, including dining rooms, service stations, and IRD delivery equipment.
- Adhere to health and safety regulations, including proper food handling and sanitation practices.
- Collaborate with kitchen staff, servers, and other team members to ensure seamless operations.
- Communicate effectively with colleagues to coordinate tasks and responsibilities.
Ideally, you should possess some or all the following qualifications and experience:
- High school diploma or equivalent.
- Previous experience in a food and beverage role, preferably in a hotel or restaurant setting.
- Excellent interpersonal and communication skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Customer-focused with a positive and friendly attitude.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Ability to work collaboratively with diverse team members.
- Ability to adapt to different tasks and responsibilities in both all-day dining and IRD. - Ability to stand for extended periods and lift/move items as required in a hospitality setting.
In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We are committed to supporting wellbeing in your health, lifestyle, and workplace.
We are an equal opportunities employer.
At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
