Your web browser (Chrome 121) is out of date.Front Office Coordinator - InterContinental Hotels Group® Dubai Festival City
Hotel Brand: InterContinental
Location: United Arab Emirates, Dubai
Hotel: Dubai Festival City (DXBHB), PO 45777, 45777
Job number: 126129
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The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1000+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 900 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.
A little taste of your day-to-day
Carry out any kind of administrative tasks or responsibilities within the Front office Handle all guest communication pre - arrival and post - farewell Perform courtesy calls and follow up on guest requests Daily coordination with the Housekeeping, and other required departments Prepares welcome letters, checks amenities, and inspects VIP rooms Responsible for managing / balancing the inventory Update all guest preference and profiles to ensure a seamless guest arrival Supporting the Reception with the check in and check out of guests & lobby duty Responsible for managing / balancing the inventory Update all guest preference and profiles to ensure a seamless guest arrival
What we need from you
Minimum of 2 years professional experience in a similar capacity in a 5 star hotel An eye for detail Ability to work under pressure and prioritise tasks Knowledge of hotel reception operation will be an advantage Knowledge of IT & systems (“including Opera”)
What you can expect from us
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.
IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
