Operations Controller - GCAA Dispatch License is A MUST

ROLE PURPOSE

Responsible for the safe and legal dispatch of all company operated flights from start to finish. They are to provide the Pilot-in-Command (PIC) with an Operational Flight Plan (OFP) for each sector along with a complete weather briefing/NOTAM package for each trip. They are responsible for monitoring the in-flight progress of company operated flights.

People Accountabilities

• Develop and embed a culture of customer focus and performance management to ensure high quality and continuous improvement in service delivery.
• Ensure regular and effective communication between other Business Unit(s).
• Ensure that the organisation’s approach to data protection, security and retention complies with best practice and that policies and procedures are effectively implemented.
• To develop, continuously improve and implement the organizations approach to risk management.
• To maintain a positive, appropriate and professional relationship with all IMOC staff, partners and members
• Continuously demonstrate efficiency and effectiveness in managing allocated resources for his/her department

To promote IMOC values and ethos at all times.

Operational Accountabilities

• Safe and legal flight planning of all company flights, including Zero Fuel Weight (ZFW) estimation, MEL/CDL, and operating environment considerations prior to OFP computation.
• ·      ETOPS flight planning
• ·      Generate complete crew briefing package, i.e. an OFP for each city pair, and a complete weather and NOTAM briefing for the entire trip.
• ·      Ensure that the PIC is provided with all information necessary for the safety of the flight
• ·      Maintain the necessary knowledge of UAF mission procedures for the proper conduct of Operations Control and Flight Dispatch
• ·      Monitor enroute weather/NOTAMs/ATC delays
• ·      Enroute flight, navigation, and communication procedures, including procedures for the release or continuance of a flight if any item of airplane equipment required for the particular type of operation becomes inoperative or unserviceable enroute
• ·      Compute the amount of fuel required for the safe completion of flight according to type of airplane, distance of flight, maintenance limitations, weather conditions and minimum fuel requirements prescribed by regulations.
• ·      Prepare flight plans containing information such as maximum allowable take-off and landing weights, weather reports, field conditions and many other operational components required for the safe completion of the flight
• ·      Update the PIC with significant changes to weather or flight plan and recommend flight alternatives such as changing course, altitude and, if required, enroute landing in the interest of safety and economy
• ·      Work with the Senior Manager to write and improve on existing internal dispatch procedures