Program Support Division Head

ROLE DETAILS

Position Title:

Program Support Division Head

Reports to:

Program Support Manager

Business Unit:

IMOC

Department:

Program Support

Grade:

D3

To develop and lead the process of centralization across the project of all support services functions. These functions include Finance, HR and  Administrative functions.  In addition to this,  providing  financial analysis and recommendations to management on different IMOC projects, and constructing the 10 Year Company Business Plan.

ROLE DIMENSION

Dimension

Financial Dimension:

0

No. Of Staff Supervised:

9

Description

People Accountabilities

·         Develop and embed a culture of customer focus and performance management to ensure high quality and continuous improvement in service delivery.

·         Ensure regular and effective communication between other Business Unit( s).

·         Ensure that the organisation’s approach to data protection, security and retention complies with best practice

and that policies and procedures are effectively implemented.

·         To develop, continuously improve and implement the organisations approach to r isk management.

·         To maintain a positive, appropriate and professional relationship with all IMOC staff, partners and members

·         Continuously demonstrate efficiency and effectiveness in managing allocated resources  for  his/ her department

·         To promote IMOC values and ethos at all times.

Operational Accountabilities

·         Supervises staff, oversees the delivery of multi- disciplinary programmers, policies, products, and services and prepares a variety of plans, strategies, reports and proposals

·         Assist in overseeing the service delivery to internal customers including finance, HR and admin and the day- to-day operations of IMOC Support Services, ensuring that all standards are met and procedures are followed. Establishes priorities and schedules of main activities.

·         Determine service level objectives based on support requirements, author related policies and procedures and use metrics- based management strategies.

·         Communicate and implement policies, procedures, best practices, recommendations, and guidelines in compliance with established policies and regulations.

·         Collaborate in, managing the IMOC budget process, covering preparation and distribution of the timetable, creation of the budget standards, testing & control of systems enhancements, monitoring & chasing timely submissions, and overall data quality control.

·         To provide financial analysis and pro -active support by providing input on costs and validating revenue assumptions

·         Ensure that deadlines are strictly followed in the preparation & submission of Monthly/Quarterly/Half yearly financial reports to the management.

·         To ensure financial reports comply with IFRS and company policies. The holder should have through knowledge of IFRS requirements, proactively interpret changes, identify implications, need -for-change, recommend the way forward and implement change in end- to-end process.

·         Ensure that contracts are properly reviewed & analysed in detail. Ensure that the clauses mentioned in the contract are in favourable for IMOC considering the f inancial clauses mentioned in the contract & provide meaningful feedback to the department.

·         Ensure that the fund requirements are properly forecasted.

· Provide financial analyses, and make recommendations on key decisions concerning aircraft management, and financial aspects of different aircraft options, long term financial plans, and aircraft lease options, agreements.

·   To provide analytical support in the areas of long-term financial planning, acquisition of new aircraft, financial forecasts, and financial evaluation of various other new business proposals.

·        Provide gap analysis through periodic review of actual performances / KPI’s against the  plan  or target throughout the IMOC departments. Enhancing and updating the KPIs / Departmental balanced scorecard in alignment with IMOC Strategic plan.

·   Tracking and ensuring the completion and implementation of the strategic initiatives and action plans all over the company. Provide assistance and advise relating to strategic planning to departments as and when required through KPI reporting and follow up.

Other Tasks

·         This job description is not intended to be all - inclusive; you may be required at any time to perform any other duties to meet the needs of the business / Client / Customer.