and reactive maintenance, achieve agreed service level agreements (SLA), KPI’s ... Contract Managment Responsible for monitoring Service Level Agreements (SLAs) and KPIs ...
hotel policies, procedures, and service standards.GUEST SERVICES:Oversee the check-in ... , ensuring efficiency and accuracy.Handle guest inquiries, concerns, and complaints promptly...
responsible for providing excellent customer service to our guests and ensuring ... guests have finished their mealsHandle guest inquiries and resolve any issues ...
design, implementation and management of guest service operations in alignment with leading ... highest quality of hygiene and service.Oversee call center team and ...
design, implementation and management of guest service operations in alignment with leading ... highest quality of hygiene and service.Oversee call center team and ...
ideal candidate will ensure exceptional service standards for our management and ... .Confidentiality: Maintain strict confidentiality regarding guest and business information.Conflict...
ideal candidate will ensure exceptional service standards for our management and ... .Confidentiality: Maintain strict confidentiality regarding guest and business information.Conflict...
Key Responsibilities:Customer Service:Provide a high level of customer service, ensuring guest satisfaction.Address customer inquiries, concerns, and special requests.Team Coordination:Supervise
Responsibilities:Welcome and greet guests upon arrival, ensuring a warm and friendly atmosphere.Coordinate and manage guest requests, including room service, transportation, and reservations.Ensure