Application Consultant

Application Consultant opening for both our Kuwait and UAE offices.

• Analyse customer requirements and prepare blueprints. 
• Provide timely, high quality and cost efficient consultancy and training services on ERP projects
• Undertake business process reviews and make recommendations to customers
• To resolve customer issues on time
• Liaise with Project Managers/Development team lead on the specific requirements of the customer and to provide feedback on the outcomes of the consultancy/training
• Document and communicate issues, risks, and changes.
• Coordinate application updates, hotfixes, and upgrades to existing customers
• Backup role for Application Support Desk and escalated support issues
• Assist with creating and maintenance of internal and external product training curriculums and documentation.