Customer Service Representative

We are hiring Customer Service Representative - Riyadh

• Position Type: Full Time
• Schedule: 5 days per week

• Understand the demand of consumers to provide timely service and solutions.
• Cater to client queries by providing accurate data using appropriate communication channels.
• Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
• Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
• Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
• Collaborate with the technical team to solve ongoing issues with a product or service.