Aftersales Executive, your primary responsibility will be to ensure exceptional customer service and ... satisfaction in the post-sales phase. This includes managing customer...
Leadership:• Lead, mentor, and coach Support team ... class customer support via telephone, email, chat, and any future channel • Lead ... if intervention is required • Defuse customer
What you will do: Leadership:• Lead the PMO, Process, Product and ... Project, Process, Product, Trade Cycle Manager and Subject Matter experts• High ...
, transition, performance management phase of service delivery.Meeting, reporting client at ... and reactive maintenance, achieve agreed service level agreements (SLA), KPI’s ...