- Jordan OfficeA. Accountabilities:Provide IT Support such as Active directory, Windows ... point of contact, provide technical support to End-User as per ...
computer systems and networks4- provide support in a face-to-face ... the phone or via remote desktop software, helping staff or clients ... or set up a system8- support the roll-out...
Escalation matrix.End User Support - Client's environment support such as Desktops ... Tools: Experience with remote desktop tools and remote support software. Ticketing...