Escalation matrix.End User Support - Client's environment support such as Desktops ... Tools: Experience with remote desktop tools and remote support software. Ticketing...
software and provide end user support where required. Job Responsibilities 1Assists ... firewall maintenanceInstalls Complex Software for Desktop Management. This includes Asset Management...
and activities of the Technical Support to ensure that Leejam’s ... ’s employees with regards to desktop-level software issues to ensure ... to the corrective maintenance of desktop...