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Job Description

The Senior Supervisor’s role is a client service facing and key revenue generating position to the Company. This position has the primary responsibility to manage directly the retail sales team, service customers, build relationships with existing clients, and drive sales conversion


Major roles and responsibilities include but are not limited to the following:


1- Train and supervise front desk agents:

  • Attend to the needs and queries of all CSOs
  • Train willingly, diligently and conscientiously existing and new CSOs on systems, scripts, troubleshooting, problem solving.
  • Monitor on a daily basis all CSO deliverables.
  • Delegate tasks equally and monitor delivery as per deadlines set (data cleansing, overdues, rental email
  • Being a productive Team Player with co-workers and management with strong emphasis on quality and efficient customer service.


2- Generate new retail business

3- Generate reports as required by Management

4- Track sales activities: calls, booking requests, sales, etc..and share with Management.

5- Make sure targets are met.

6- Generate the required KPIs and monthly sales reports.

Job Details

Job Location
Beirut Lebanon
Company Industry
Retail & Wholesale
Company Type
Recruitment Agency
Job Role
Sales
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Years of Experience
Min: 3 Max: 5
Residence Location
Lebanon
Nationality
Lebanon
Degree
Bachelor's degree / higher diploma
Age
Min: 24 Max: 35

Education

Sales and Marketing

International Recruiters & Consultants (IRC) logo
International Recruiters & Consultants (IRC)

IRC is one of the leading providers of Human Resources services in the Middle East and Africa region, dedicated to offering turnkey solutions to clients looking to outsource HR related functions to experts. To focus on their core business, clients hand over partial HR responsibilities to us, allowing them the opportunity to grow and expand to their full potential. IRC functions under two pillars, offering a range of services; Outsourcing and Talent Acquisition. Together these divisions cover a wide array of functions, from outsourcing and outplacement to staff leasing, from talent acquisition and executive search to recruitment, consulting, and more. Since our inception in 2001, we have committed ourselves to providing innovative HR solutions with our clients and candidates at the core of all our services. We strive to fulfill your needs, to take on the burden of your HR functions so you can focus on your business, to guide competent candidates into relevant opportunities, and to provide workforce solutions that improve the efficiency of your business.

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