Operations Manager
On-site Shared Services Full time
Riyadh, Riyadh Province, Saudi Arabia
Description
About Cequens
CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels.
Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.
If you have the passion for success and are ready to constantly challenge yourself within a collaborative team-environment join our team.”
Role Description:
We are looking for a highly organized and efficient Operations Manager to join our team. This role is pivotal in managing our company's core operations and ensuring that all business functions are aligned with our strategic goals. The role is full time based onsite in our Riyadh office 5 Days a week. No regular travel is required for the role.
Job Duties and Responsibilities:
· Oversee daily operations across multiple departments including HR, Sales and management, and customer service.
· Manage and optimize local Vendors to ensure seamless product availability and delivery.
· Collaborate with the HR department to ensure staffing levels are maintained and optimized for operational efficiency.
· Prepare and manage the operations budget to achieve financial targets.
· Ensure compliance with local, state, and federal regulations pertaining to company operations.
· Analyze data to monitor performance and plan improvements and demand.
· Maintain the local office documentations and Operational Procedures and activities.
Requirements
· Bachelor’s degree in business administration, Operations Management, or related field.
· Minimum of 7+ years of experience in operations management or a similar role.
· Strong leadership and people management skills.
· Excellent communication, interpersonal, and organizational skills.
· Proficiency in Microsoft Office and operations-related software
Benefits
Attractive pay package Heath Insurance Social activities Training & development
About CEQUENS
CEQUENS is a leading cloud communication platform that provides Omni-Channel communication API’s enabling enterprises and developers to communicate with their customer base worldwide. CEQUENS’ proprietary Communication Platform leverages SMS, Voice, Push Notification, email, and Chat Apps APIs that is scalable, secure, reliable, and trusted by more than 1200 enterprises worldwide.
