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Software CRM Dynamics Developer- KSA

30+ days ago 2024/05/06
$4,000 - $5,000
Saudi nationals
3-5 years of experience

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Job Description

  • A. Basic Scope of Work:
  • Responsible for providing technical assistance and support to our clients using Microsoft Dynamics CRM.
  • Resolving customer queries, and ensuring smooth operations and user satisfaction with the CRM system.


B. Accountabilities:

  • Proficient with developing, deploying, customizing and integrating Microsoft Dynamics CRM.
  • Write, code, test, and analyze software programs and applications, including research, design, documentation, and modification of software applications throughout the production life cycle.
  • Integrate Dynamics 365 with other systems and data sources.
  • Experience developing and designing technical solutions such as custom development for Dynamics 365 Customer Engagement or Dynamics CRM (Jscript, C# plugins, web development, systems integration).
  • Experience in enterprise integration patterns such as SOAP web services, RESTful APIs, API management, SOA frameworks, as well as options such as ETL.( Inbound and outbound API integrations).
  • Provide support in End to end implementation of projects.


Skills

C. Qualification:

  • In-depth understanding of CRM concepts, business processes, and customer relationship management principles. 
  • Strong technical knowledge of Microsoft Dynamics CRM, including configuration, customization, workflows, plugins, and integrations.
  • Proficiency in troubleshooting and resolving CRM-related issues, such as user access, data synchronization, system performance, and data integrity.
  • Strong analytical and problem-solving abilities to identify and resolve complex CRM issues.


D. Experience:

  • +3 /- years experience in providing customer support for Microsoft Dynamics CRM on premise.


E. Education and Certification:

  • Bachelor of Computer Science, Information Technology or any related stream.
  • Relevant certifications in Microsoft Dynamics CRM (e.g., MB-230, MB-240) would be a plus.
  • Dynamics 365 Customer Service Functional Consultant  training is a plus.


F. General Skills:·    

  • Ability to work independently and collaboratively in a fast-paced environment, handling multiple priorities
  • Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical users.


G. General Remarks:

  • Only Riyadh Based resources can apply / Banking Sector.
  • Nationals can apply for the role.
  • Final total package is SAR 18,000/- unnegotiable.



Job Details

Job Location
Riyadh Saudi Arabia
Company Industry
IT Services
Company Type
Employer (Private Sector)
Job Role
Information Technology
Employment Type
Full Time Employee
Monthly Salary Range
$4,000 - $5,000
Number of Vacancies
3

Preferred Candidate

Years of Experience
Min: 3 Max: 5
Residence Location
Riyadh,Saudi Arabia
Nationality
Saudi Arabia
Degree
Bachelor's degree / higher diploma
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Diyar United Company
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Established in 1980, Diyar has been, since more than thirty years, managing large and complex technology projects. Its high caliber and professional work force, its strategic alliances with leading technology companies, its focus on meeting client business objectives, its investment in technology initiatives that help the economy and society and its commitment to Total Quality Management, Occupational Health & Safety Management and Environmental Management makes Diyar an ideal partner for our client technology and service requirements. As leading IT Company in Kuwait, Diyar experience varies from strategic thinking, project management, business analysis and developing integrated service models suitable for any complex environment to ensure that the services are provided efficiently, professionally and within the service levels.

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