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Job Description

We are seeking a highly organized and detail-oriented Ticket Issuer to join our team in Saudi Arabia, Eastern province. As a Ticket Issuer, you will be responsible for issuing tickets, managing ticket bookings, and ensuring a smooth ticketing process. The ideal candidate will have excellent communication and customer service skills, as well as the ability to work in a fast-paced environment.

Responsibilities:

  1. Issue tickets, ensuring accuracy in ticket details and pricing.
  2. Assist with ticketing inquiries and provide exceptional support.
  3. Collaborate with other team members to ensure a smooth ticketing process.
  4. Maintain and manage ticketing systems and databases..

Preferred Candidate:

  1. Prior experience in ticketing or customer service roles.
  2. Excellent verbal and written communication skills in English and Arabic.
  3. Strong attention to detail and accuracy in ticketing processes.
  4. Ability to multitask and work in a fast-paced environment.
  5. Exceptional customer service skills and the ability to handle difficult situations with professionalism.
  6. Familiarity with ticketing systems and databases is a plus.
  7. Basic knowledge of cash handling procedures.
  8. Ability to work flexible hours, including evenings, weekends, and holidays.
  9. Strong organizational and time management skills.

Skills

  • Excellent communication and customer service skills
  • Attention to detail and accuracy in ticketing processes
  • Ability to multitask and work in a fast-paced environment
  • Strong organizational and time management skills
  • Knowledge of ticketing systems and databases

Job Details

Job Location
Saudi Arabia
Company Industry
Human Resources Outsourcing
Company Type
Employer (Private Sector)
Job Role
Support Services
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Years of Experience
Min: 2 Max: 5
Residence Location
Saudi Arabia
Nationality
Saudi Arabia
Degree
Bachelor's degree / higher diploma
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JAL Human Resources Co.
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About Us: JAL Human Resources Company (JHR) is an emerging single source recruitment company endure alone specialties in manpower supply and recruitment services, with the mission of providing the highest level of human resources selection and recruitment to companies in Kingdom of Saudi Arabia. We have a wide knowledge in different areas of human resources which are supported by a network of regional offices and international agencies. This allows us to cover the demands of Saudi Arabian companies and individuals from smallest to largest. JAL Human Resources Company (JHR), is very close to serve you better. Incorporating enhanced quality before anything else in our activities and no matter the magnitude, location or significance of our client, giving our client the optimum quality service possible. JAL Human Resources Company (JHR), staff is composed of an international group of professionals, highly qualified in areas such as HR recruitment, selection, mobilization, administration. We have a wide knowledge in different areas of human resources which are supported by a network of regional offices and international agencies. This allows us to cover the demands of Saudi Arabian companies and individuals from smallest to largest.

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