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Call Center Agent ( Kuwaiti Nationality )

29 days ago 2024/05/27
$1,000 - $1,500
Kuwaiti nationals

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Job Description

  • Manage inbound and outbound calls in a timely manner.
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
  • Contribute to the company's growth by improving the number of connections using pleasant and informative conversations.
  • Back up all the call history details by effectively utilizing the company's call center database.
  • Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.

Skills

  • Prior exposure to working in a call center or customer service support profile.
  • Strong phone and verbal communication skills.
  • Showing high efficiency along with handling several tasks in the daily routine.
  • Proficient in using modern communication tools and software for facilitating formal routine processes.
  • Smart communicator with the potential to elaborate practical advantages of the company's products.
  • Ready to adapt and elevate existing skills based on improvement feedback.

Job Details

Job Location
Al Kuwait Kuwait
Company Industry
Industrial Production
Company Type
Employer (Private Sector)
Job Role
Customer Service and Call Center
Employment Type
Full Time Employee
Monthly Salary Range
$1,000 - $1,500
Number of Vacancies
15

Preferred Candidate

Residence Location
Kuwait
Nationality
Kuwait
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Alghanim Industries logo
Alghanim Industries
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Alghanim Industries is one of the largest, privately owned companies in the Gulf region. A multi-national company in outlook with operations in 40 countries, Alghanim Industries is a multi-billion dollar company with more than 30 businesses. Alghanim Industries place a high value on commitment and investment in our people who contribute to the continued growth and vitalization of our business. Renowned for our progressive business culture and management philosophy, we consider finding and developing talented and energetic people the key to our continued success. Alghanim Industries has a heritage of over 100 years as a successful commercial enterprise in the Gulf region, with a proven track record of reacting to economic and market changes. As a result, this diversified multi-national corporation has built a reputation synonymous with market leadership.

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