Senior Associate

Job Summary

To ensure that all transactions related to inward/outward Clearing cheques, Post-dated cheques, Bill discount cheques, Onus & safekeeping cheques are processed efficiently, accurately and in a controlled manner.

Key Accountabilities

• Verify the account number, safekeeping stamp and safekeeping charges for new PDC booking and cancellation
• Organize the safekeeping/retrieval of Post Dated Cheque.
• Verify the details of payment messages before transmitting to concerned banks. Verify the details of inward clearing cheque in Technical Clearing Level 1 and approve or reject accordingly
• Perform an assigned task as and when required by the Supervisor/Manager
• Liaising with frontend business team to improve customer experience.
• Ensuring that all transactions are in line with the approved SOP with agreed TAT with business.
• Achieving a high level of processing accuracy
• Availability of staff at all times to meet the Unit's SLA
• Periodic review of staff productivity and proposing process improvements to manage high volumes/ business growth with minimal impact on approved headcounts.
• Ensuring the approved TAT management and exceptional request handling on top priority and delivery as per business requirements.
• Gap analysis review and closure of ops risk items identified internally or identified by audit team to avoid recurrence of errors.
• Preparing daily, weekly, fortnightly, monthly, quarterly, half-yearly and yearly MIS for the respective activities.