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Application Support Specialist

30+ days ago 2024/05/12
7-10 years of experience

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Job Description

  • Possessing specialist knowledge of operating systems, devices, applications and software
  • Providing technical support to teams within the organisation, and to external clients when required
  • Assisting with systems integrations
  • Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
  • Maintaining and updating technical documents and procedures
  • Identifying and resolving technical issues
  • Managing coordination at a local and international level where required
  • Delivering regular and customised training to teams within the business
  • Preparing maintenance plans and upgrading schedules for the organisation’s systems
  • Developing reports for teams across the business


Skills

Educational Qualification and Experience:

 Bachelor’s Degree in computer science or Computer Engineering or related field.

  • PowerBI
  • SSRS, Financial reports
  • MS Dynamics 365 F&O (Finance and operation)
  • Microsoft Dynamics AX, CRM
  • MS SharePoint (Preferred)
  • Cloud applications and services (Office 365, OneDrive for Business, Teams, etc.).


Job Details

Job Location
Al Kuwait Kuwait
Company Industry
Real Estate
Company Type
Recruitment Agency
Job Role
Information Technology
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Years of Experience
Min: 7 Max: 10
Residence Location
Kuwait
Gender
Male
Age
Max: 45
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SOS HR Solutions is the premier provider of executive human capital solutions in the Middle East. One of our core business services is the executive search and placement, which is across all domains & disciplines, successfully serving the MENA region since 1975.

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