.Job Summary
• To provide business operations support to Vehicle Finance team
• Assist customers (Retail & Corporate) with necessary documents & provide after sales services.
• Update deal additional information (DIM) in core banking system & arrange the file sent to archive after complete the payment & all necessary updating.
• Maintain quality and compliance management
• As a backup for all operational work & customer services issues.
Key Accountabilities
• Customer service & interactions.
• DIM update, Archiving & all VF Ops related assigned tasks.
• Daily business activity (Amendment /Blocking Release/ Insurance/Postponement / early settlement/ issuance of obligation letter / plate number change letter / Customs letter).
• Compliance to Vehicle Release process & procedures (Corporate & Retail).
• Preparing IPG for corporate customers.
• Ensure full adherence to bank policy, procedure & SOP.
• Ensure professional and ethical standards are maintained at all levels.
• Handle internal & external queries in timely & efficient manner and maintain excellent working relations with all business partners / units.
• Ensure the strict implementation of policies, instructions & circulars related to all procedures, products and services of the bank.
Education
The Commercialbank of Qatar was established in 1975 as the first wholly owned private commercial bank in Qatar. Initially capitalized at QR 10 million it has grown and prospered over the years to become an important regional Bank with capital and reserves of over QR 2.90 billion and a total assets book of QR 19.0 billion as at 30.09.2005. It has been profitable in every year since its foundation and has paid dividends annually. The Bank offers a comprehensive range of Corporate, Retail and Investment services through a network of 23 branches, sales offices/pavilions, 78 ATM's, 26 Deposit Machines, Internet Home Banking and the largest EFTPOS network in the country. The Bank has played an active role in support of Government strategy for the industrial development of Qatar. It has participated in the finance of all major projects to this time. Commercialbank is a progressive and innovative organization dedicated to developing its people to their full potential. To attract and retain talented people with the right skills, we offer a competitive reward package, subject to qualifying conditions, which includes a comprehensive range of benefits to drive excellent performance.
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