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Job Description

Job Title: Senior Digital Transformation Program Manager - Arabic Speaking

Job Description:

We are seeking a highly skilled and experienced Senior Digital Transformation Program Manager who is fluent in Arabic to join our team. As a key member of our organization, you will be responsible for managing our digital transformation portfolio, with a focus on overseeing critical initiatives such as loyalty program management and mainframe stabilization and modernization. The ideal candidate will have a proven track record in leading complex transformation projects, strong leadership capabilities, and a deep understanding of digital technologies and business processes.

Responsibilities:

  1. Digital Transformation Portfolio Management:
  • Lead the strategic planning and execution of the digital transformation portfolio, ensuring alignment with organizational goals and objectives.
  • Oversee a variety of vital business projects and initiatives, with a focus on digital and retail projects such as SAMA SMS, SAWA Re-Charge STC Channels, and loyalty management system (LMS).
  1. Loyalty Program Management:
  • Manage the end-to-end operations of the loyalty program, including strategy development, program design, implementation, and performance tracking.
  • Collaborate with cross-functional teams to enhance customer engagement, drive loyalty, and maximize the effectiveness of loyalty initiatives.
  1. Mainframe Stabilization and Modernization:
  • Lead the mainframe stabilization and modernization program, which includes multiple projects aimed at offloading account lists, beneficiary lists, credit card transactions, and disabling modules from the mainframe to other systems such as ODS.
  • Ensure smooth transition and integration of mainframe functions to modernized systems, minimizing disruption to business operations.
  1. Project Management:
  • Develop and maintain project plans, timelines, and budgets for all initiatives within the digital transformation portfolio.
  • Monitor project progress, identify risks and issues, and implement corrective actions to ensure successful delivery within scope, schedule, and budget constraints.
  1. Stakeholder Management:
  • Engage with internal and external stakeholders, including senior leadership, business partners, vendors, and regulatory authorities, to gain support and alignment for digital transformation initiatives.
  • Communicate project updates, milestones, and outcomes effectively to stakeholders at all levels of the organization.


Skills

Requirements:

  1. Bachelor's degree in Business Administration, Information Technology, or a related field. Master's degree or relevant certifications (e.g., PMP, Agile) is a plus.
  2. Proven experience as a Senior Program Manager or Portfolio Manager leading digital transformation initiatives in a large-scale enterprise environment.
  3. Fluency in Arabic and English, with excellent communication and presentation skills in both languages.
  4. Strong project management skills, including the ability to prioritize tasks, manage resources, and deliver results under tight deadlines.
  5. Deep understanding of loyalty program management principles and best practices, with experience in designing and implementing customer loyalty initiatives.
  6. Experience in mainframe modernization projects, with knowledge of mainframe systems, databases, and integration methodologies.
  7. Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions and vice versa.
  8. Exceptional leadership abilities, with a track record of building and motivating high-performing teams to achieve strategic objectives.
  9. Knowledge of digital technologies, trends, and emerging technologies relevant to the financial services industry is desirable.
  10. Ability to travel domestically and internationally as required.


Job Details

Job Location
Riyadh Saudi Arabia
Company Industry
Banking; IT Services; Investment, Securities & Funds
Company Type
Employer (Private Sector)
Job Role
Finance and Investment
Employment Type
Full Time Employee
Monthly Salary Range
$7,000 - $8,000
Number of Vacancies
1

Preferred Candidate

Years of Experience
Min: 8
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Royal Cyber KSA
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Royal Cyber Inc. (HQ: Naperville, IL) is a leading software organization that provides services ranging from application development and deployment to training and consultancy. Since our inception in 2002, we have been assisting clients to meet the standards and demands of doing business in the rapidly changing marketplace. We are an IBM Premier Business Partner, providing services that include application design, development, and implementation of the complete WebSphere family suite, IBM Rational, Tivoli, HATS, Commerce, MQ, and Lotus. We are also an IBM Authorized Independent Trainer, specializing in Tivoli. In addition, we are a Microsoft Certified Gold Partner and a leader in Microsoft SharePoint and Microsoft Business Intelligence, providing consultancy services to clients such as Pizza Hut USA, American Express, Bell Canada and many other Fortune 500 companies. Having operations in nine countries and over 1000 domain specialists, Royal Cyber is an award winner under numerous categories for global IT implementations across industry verticals.

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