Operation Manager

Job Responsibilities include but are not limited to:

• Manage day-to-day operations of the [food & beverage/retail] business, including inventory management, supply chain logistics, and workforce scheduling. 
• Monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement. 
• Establish and maintain quality control standards for all products and services, ensuring compliance with industry regulations and customer expectations. 
• Develop and implement strategies to streamline operational processes, reduce costs, and improve efficiency. 
• Identify bottlenecks and inefficiencies in workflows and implement solutions to enhance productivity
• Conduct regular inspections and audits to uphold quality standards and address any deviations promptly. 
• Oversee inventory levels and procurement processes to ensure adequate stock levels while minimizing excess inventory and waste. 
• Implement strategies to enhance the overall customer experience and drive customer satisfaction. 
• Lead and motivate a diverse team of employees, providing guidance, coaching, and training as needed.

• Bachelor's degree in Business Administration, Operations Management, or a related field.  
• Minimum 7 years of Experience
• Specialty Coffee Industry 
• Managed several branches before
• Microsoft Office Programs  
• Presentable 
• Strong Character 
• Excellent level of English

Working Conditions:

• Working Hours: 09:00 AM to 5:00 PM
• Fridays & Saturdays are off
• Work Location: Heliopolis.

• Social Insurance 
• Medical Insurance