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Talent Development Specialist

5 days ago 2024/06/20
3-5 years of experience

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Job Description

Main Objective of the Position:


Our Mission is to Simplify Life. We are looking to Simplify and automate complex decision-making for customer centric industries, like Utilities, Financial Services, Logistics, and commerce, that drive the world's economies and you have the chance to join the revolution. We are trying to solve huge challenges in today's enterprise that are directly impacting the employee and customer experience.


The Talent Development Specialist at Avertra will be instrumental in supporting our Learning and Development department. This role focuses on creating and curating content for our L&D programs, conducting skill gap analyses, defining competencies, managing performance, and elevating the skills of our employees across all levels. A key responsibility is to foster and promote a culture of excellence within the organization.



Main Job Responsibilities (Duties & Tasks):

  • Design and develop engaging and effective learning content for L&D programs.
  • Regularly update and maintain training materials based on evolving company needs and industry trends.
  • Conduct thorough skills assessments to identify gaps and areas for improvement.
  • Collaborate closely with department heads to understand and address specific training and development needs.
  • Partner with Subject Matter Experts (SMEs) across different functions to develop comprehensive training content and plans that address identified needs.
  • Assist in designing and implementing effective training assessments to measure learning outcomes and impact.
  • Ensure consistent and thorough reporting on training progress, outcomes, and areas for improvement.
  • Facilitate knowledge sharing sessions to promote continuous learning and best practice exchanges among departments.
  • Define and establish clear competency frameworks for various roles within the organization.
  • Align competency models with the company’s strategic goals.
  • Implement and oversee performance management processes.
  • Provide support and guidance to managers and employees in setting and achieving performance objectives.
  • Implement and oversee performance management processes.
  • Provide support and guidance to managers and employees in setting and achieving performance objectives.
  • Work closely with Operations, Talent Acquisition, and other departments to ensure alignment of L&D initiatives with overall organizational goals.
  • Participate in cross-functional projects and initiatives as required.


Job Details

Job Location
Amman Jordan
Company Industry
IT Services
Company Type
Employer (Private Sector)
Job Role
Training and Development
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Preferred Candidate

Years of Experience
Min: 3 Max: 5

Avertra is a global integration services, product development and consultancy organization focused on the energy and utilities industry. We attract and hire the industry’s most innovative and experienced problem solvers, each dedicated to our mission of helping our clients realize the full value of their investments in IT and in Avertra. Avertra’s industry-leading process knowledge and technology expertise combined with influences from consumer-centric industries has resulted in the genesis of our innovative User Xperience Unification (UXU) framework, which is available throughout our MiUtility platform of solutions for: -Call center optimization -Omni-channel customer engagement -Mobile work force management -Meter reading And much more!!

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